Who is responsible for processing your data?

• Identity: AKITA FOODS, S.L. (PANDA PATISSERIE®) CIF:B86868395
• Address: C/Desengaño 11, Local 28004 MADRID
• Phone: 915 61 27 19
• Email Data Protection Officer: hola@panda-patisserie.com

The data provided will be incorporated into the data files of AKITA FOODS, S.L.
In compliance with the provisions of the European Regulation 2016/679 General Data Protection Regulation, as well as any applicable national laws, we inform you that at AKITA FOODS, S.L. we process the personal data you provide for the following purposes:
At AKITA FOODS, S.L. we process user information to:

1. Manage the purchase process of products on our website www.panda-patisserie.com: We collect your personal information to manage your purchases, orders, or requests, carrying out the necessary administrative and commercial tasks to ensure the preparation, payment, and delivery of products, as well as any pre-sale and post-sale services that may be required.
2. Compliance with legal obligations: Transfer of data to public bodies and authorities (administrative or judicial), provided they are required in accordance with legal and regulatory provisions. Processing of data to comply with legal obligations established in Spanish legislation, such as accounting and tax preparation.
3. Sending commercial communications about AKITA FOODS, S.L. products (emails, phone calls, SMS, PUSH notifications, regular mail, etc.)
4. AKITA FOODS, S.L. creates user profiles based on information obtained from internal and external sources to improve your user experience and send you personalised advertising offering AKITA FOODS, S.L. products, promotions, and services based on your profile and purchase behaviour.
5. Prevention of abuse and fraud (fraudulent activities, denial-of-service attacks, etc.).

How do we collect your information?

1. Information you provide: We collect personal information that you provide to us through our website www.panda-patisserie.com, via email, contact forms, and other communication channels.
2. Information collected from your visits to our website: We collect and store limited personal information from users who visit our website. This information is collected through cookies; for more information, consult the cookie policy on our website.
3. Social networks: The information we collect through social networks includes personal information that is available online and is publicly visible.

How long do we keep your personal data?

We differentiate between two types of information to implement our data retention and cancellation policy:

1. Accounting and tax information: derived from the relationship between AKITA FOODS, S.L. and the user will be kept for 6 years to comply with tax regulations.
2. Commercial relationship with AKITA FOODS, S.L.: Information related to activity with AKITA FOODS, S.L. and its website will be retained and processed indefinitely, until the user requests its cancellation or objects to data processing, in which case the data will be blocked and kept for 3 years to demonstrate AKITA FOODS, S.L.'s compliance with data protection, information society, and advertising regulations.

Legitimacy for the processing of your personal data

The legal basis for processing your personal data for each of the purposes listed in the PURPOSES section are:

• The execution of a contract between the user and AKITA FOODS, S.L. related to the purchase of products.
• Explicit consent granted to AKITA FOODS, S.L. at the time of collecting your personal data.
• Explicit consent granted to AKITA FOODS, S.L. at the time of collecting your personal data related to profile creation based on external sources and satisfaction of a legitimate interest pursued by AKITA FOODS, S.L. related to profile creation based on internal sources.
• Compliance with legal obligations applicable to AKITA FOODS, S.L.

Your personal data will not be transferred to any third party, except to those third parties whose intervention is necessary for the proper management of the service.

The following communications, transfers, and data transfers of AKITA FOODS, S.L. users are anticipated: to suppliers providing services that, by their nature, require this data (messaging, transportation, etc.); to customers (those data of our suppliers appearing in product information), and for data processing outside the EU: the personal information we collect resides in Spain. AKITA FOODS, S.L. contracts its virtual infrastructure for the storage and backup of its files through specialised cloud computing service providers.

What are your rights when you provide us with your data?

Rights recognised with the entry into force of Regulation (EU) 2016/679 of the EUROPEAN PARLIAMENT AND THE COUNCIL of April 27, 2016, applicable from May 25, 2018: Any person has the right to obtain confirmation of whether AKITA FOODS, S.L. processes their personal data or not.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Interested parties have the right to the portability of their personal data that they have requested from AKITA FOODS, S.L.

Interested parties may request the limitation of the processing of their data, in which case we will only retain it for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. AKITA FOODS, S.L. will cease to process the data, except for overriding legitimate reasons, or the exercise or defence of potential claims.

By accepting this privacy policy, you give your explicit consent to AKITA FOODS, S.L. to carry out the processing, communications, transfers, and transfers of your personal data indicated here. The user has the right to withdraw the consent given for the processing and transfers of data described here at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

If you wish to exercise any of your rights, you can send us a written communication to the email address hola@panda-patisserie.com or to our postal address. AKITA FOODS, S.L. C/Desengaño 11, Local 28004 MADRID. The request to exercise any of your rights must be accompanied by a copy of an official document identifying you (ID card, driver's license, or passport).

Finally, we inform you that you can contact the Spanish Agency for the Protection of Data and other competent public authorities for any claims arising from the processing of your personal data.