There are functionalities on the website that require prior registration to access. This will allow you to access “my account” where you can view your personal data, shipping addresses, order status… This will enable our system to recognise your data every time you access these functionalities by simply entering your email and password, making your experience on the website more efficient and straightforward. At AKITA FOODS, S.L., concerned with security and protecting our customers' privacy, we ensure that the processing of your data is carried out under high security levels.

Credit card transactions are transmitted through a secure SSL (Secure Socket Layering) server. When the letters “http” change to “https,” the “s” means you are in an SSL area, or your browser may also inform you of the site's security through a pop-up message. SSL encrypts personal information through data transport.

To access certain functionalities of the website, such as the online store, you will need to provide your personal data. By providing this information, you guarantee that it is your true identity, and all information you provide is accurate, current, and complete at the time of provision.

The personal data you voluntarily provide will be incorporated into a file owned by AKITA FOODS, S.L., which will be used to manage your registration as a user, inform you of AKITA FOODS, S.L. products and promotions through the email you provided, and manage the purchase process if you acquire any products from our online store.

AKITA FOODS, S.L., with registered office at C/Desengaño 11, Local 28004 MADRID Spain, and with CIF number B-86868395, as the file owner, is committed to respecting the confidentiality of your personal information. To exercise your rights of access, rectification, cancellation, and opposition, you must send a written communication from the email account you used for registration to our email hola@panda-patisserie.com, indicating in the subject line "about your personal data," filling in the details, and specifying your request, or through a letter accompanied by a copy of your ID card, addressed to: AKITA FOODS, S.L. (Customer Service Department) with registered office at Calle Ermita de C/Desengaño 11, Local 28004 MADRID Spain

Registering as a user will imply your consent to process the data as indicated.

If you provide personal data of third parties, you guarantee that you have the necessary authorisations for its processing. You are also required to inform these third parties of the terms and conditions of their data processing.

All information provided by you will be included in a file under the responsibility of the company to process purchase orders, facilitate navigation and purchasing of AKITA FOODS, S.L. products, and provide commercial, advertising, and/or promotional information. By placing an order, you agree that we can store and process your personal data.

For better service delivery, AKITA FOODS, S.L. is obliged to provide certain data of its customers (name, address, phone number, etc.) to other collaborating companies involved in providing the service (carriers, financial entities, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out. You expressly authorise the transfer of your personal data for this purpose, if necessary, for the proper management of your order.

The Website uses cookies, small data files generated on the user's computer, tablet, smartphone, or any other device with information about navigation, to optimise navigation, adjust the page design, and improve its content, ultimately providing a more satisfactory service. Cookies cannot damage your equipment. On the contrary, their activation helps us identify and resolve errors. Types of cookies we use according to the managing entity:

• First-party cookies: These are cookies sent to your device from our own equipment or domains from which we provide the service you request.
• Third-party cookies: These are cookies sent to your device from equipment or domains not managed by us, but by another collaborating entity, such as social networks or external content like Google Maps. According to the duration of activation.
• Session cookies: These are temporary cookies that remain in your browser's cookie file until you leave the website, so none are recorded on your hard drive. The information obtained through these cookies helps analyse web traffic patterns. This allows us to provide a better experience by improving content and facilitating use.
• Persistent cookies: These are cookies stored on the hard drive, and our site reads them each time you visit. A persistent cookie has a set expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate purchasing and registration services.

According to their purpose:

• Analytical cookies: These cookies allow us to quantify the number of users and conduct statistical measurement and analysis of how users utilize the services provided.
• They analyse your navigation on our website to improve the range of products and services we offer.
• Advertising cookies: These cookies enable the management of advertising spaces included on our website as effectively as possible.
• Technical cookies: These cookies are necessary for navigation and the proper functioning of our website. They allow, for example, traffic and data communication control, access to restricted areas, order processing, security elements usage, storing content to display videos, or sharing content through social networks.
• Personalisation cookies: These cookies allow you to access the service with predefined features based on criteria such as language, the type of browser used to access the service, regional settings from where the service is accessed, etc.
• Behavioural advertising cookies: These cookies store information about user behavior obtained through continuous observation. They help us understand browsing habits and show you advertising related to your browsing profile.

Purpose:

They collect anonymous information about how often a user visits the site, calculate session start and whether it should remain open, record the origin of visits, and other similar statistical data. To use this Website, installing cookies is necessary, which always collects completely anonymous information. However, users can configure their browser to block them and, if necessary, delete them. Linked pages such as the payment platform or the training platform may also use cookies to enable security elements involved in access control to restricted areas and general navigation.

The company, AKITA FOODS, S.L., is committed to treating your personal data with absolute confidentiality, using it solely for the indicated purposes, and informs you that it has implemented the necessary technical and organisational security measures to ensure the security of your data and prevent alteration, loss, processing, and/or unauthorised access, considering the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action or physical or natural means, in accordance with Article 9 LOPD and its Development Regulation approved by Royal Decree 1720/2007 of December 21.

Below, we detail the cookies used on our website and their purposes.

* This list will be updated as quickly as possible as the services offered on the website change. However, during this update, it may be that the list no longer includes a cookie, although it will always refer to cookies with purposes identical to those recorded in this list.

Configure or disable your cookies:

You can allow, block, or delete cookies installed on your device through your browser settings. If you do not allow cookies to be installed on your browser, you may not be able to access some services and your experience on our site may be less satisfactory.

The following links provide information on how to configure or disable cookies in each browser:
Google Chrome
Mozilla Firefox
Internet Explorer
Safari
Chrome for Android